Delivery

When will I receive my order?

National orders are delivered within 48-72 hours.

European shipping to most countries takes from 3 to 5 days. 

International orders are delivered within 5 to 7 business days.

Orders will be shipped from Monday to Friday on the same day as long as they are made before 2:00 p.m. (Orders received after 2:00 p.m. will be shipped the next day).

On Saturdays, Sundays and holidays, there will be no deliveries.

BAYMO is not responsible for delays in the delivery for reasons beyond our control.

How much does the shipping cost?

All orders above >120€ have free shipping.

The customer is responsible for customs expenses, and in the event of not accepting them, they will not receive a full refund, but the shipping costs for both delivery and return will be deducted. 

Zone	Shipping	Free Shipping	Shipping time
Spain - Peninsular & Balearic	Free	All orders	48-72h
Spain - Canary Islands	12 EUR	> Orders 120€	48-72h
France, Italy, Germany, Belgium, Luxembourg, Poland, Portugal	7 EUR	> Orders 120€	48h-72h
Rest of Europe	15  EUR	> Orders 120€	3-5 business days
USA, Canada, Mexico, Chile, Argentina	20  EUR	> Orders 120€	5-7 business days
Other countries	30  EUR	> Orders 120€	5-7 business days

How can I locate my order?

As soon as your order has left our distribution center, you will receive a "Shipping Confirmation" email indicating the expected delivery time and the tracking number. You will be able to track your purchase by clicking on the tracking number.

How can I contact you if there is a problem with the shipment?

For any additional questions you can contact help@baymo.com